Things are just getting from bad to worse with ePassporte. After the empty assurances and lack of concrete iformation about the situation. They now inform us that we their SKNANB has prohibited access to our balance via ePassporte.
It seems that our money in the Virtual Visa is getting buried deeper and deeper in red tape.
Your Virtual/Visa Electron balance is currently not available.
IMPORTANT MESSAGE REGARDING YOUR EPASSPORTE ACCOUNT
Dear ePassporte Account Holders,
St. Kitts Nevis Anguilla National Bank, without our prior knowledge, has turned off the ability for ePassporte to access or display Account Holders’ Visa Card balances. This means that when you login to your ePassporte Account, you will only be able to see your Wallet balance. As a consequence, inquiries regarding your Visa Card balance must be directed to St. Kitts Nevis Anguilla National Bank. St Kitts Bank is responsible for all funds on Visa Cards. Their contact information is as follows:
St. Kitts-Nevis-Anguilla National Bank Ltd.
Central Street,
P.O. Box 343
Basseterre, St. Kitts, West IndiesTel: (869) 465-2204 Mon – Thurs: 8 a.m. – 2 p.m. Fri: 8 a.m. – 4 p.m.
Fax: (869) 465-1050
Email: webmaster@sknanb.comePassporte will continue to provide support with regard to the funds in your Wallet. We kindly ask for your patience as we must verify Accounts and balances manually.
Thank You,
ePassporte Account Holder Services
{ 2 comments… read them below or add one }
i hate it. Is this epassporte’s excuse?
i still hope that we can get our hard-earned money back.
yes
both banks epassporte and the other damn bank owns me over $7000 and they just dont want to pay and the St. Kitts bank asks for us to send them documents such as a copy of my passport and such so i can be able to receive my money this is bullshit!!! why do they want our private info? its not THEIR MONEY ITS OURS NOT THEIRS!
they are stealing our money!!!
i’ve now lost over $7000 with those people!